$100.00 Deposit starts the process.
You will be introduced to one of our furniture designers and you will receive a form to fill out. This form will help your designer ensure you are getting everything you need and want. The design process will be handled 100% on-line until you reach the point of verifying color and wood selection at which point you will be mailed a color/wood sample to approve before your piece goes into production.
Your designer will walk you through the options available and offer suggestions based on your design requirements. After agreeing on a design your designer will give you a quote for your piece at which point you will decide if you would like to proceed or have your deposit refunded.
If you decide to proceed you will be sent an invoice for 50% of the total price less shipping. Upon payment of the invoice your piece will enter into production.
*Current production time is 6 weeks
During production you will receive update pictures of your piece at several stages of production. We call these "baby pictures"
When your piece is completed you will be responsible for payment in full, including shipping, prior to the piece being shipped out.
If you are not receiving UG Valet Delivery Service some minor assembly will be required but detailed videos are available to assist you.
So the entire process should take about 8-10 weeks but you will be able to enjoy your high quality piece of furniture for many years to come.